MinuteScribe is a Windows application that turns a recording of your meeting into a complete, formatted set of minutes — saved as a Word document and ready for you to review and distribute.

MinuteScribe produces a professionally formatted Word document that follows the structure of formal meeting minutes — including the meeting date, attendees, agenda items, decisions made, and action items. You can edit the document in Word just like any other file.

MinuteScribe is designed for any organization that holds formal meetings and needs a written record — including churches, charities, nonprofit boards, HOAs, and small businesses. If your organization keeps meeting minutes, MinuteScribe can help.

Your audio recording never leaves your computer. MinuteScribe transcribes your meeting locally — nothing is uploaded. When you submit recording, only the text is sent to AI for formatting — not stored, not kept. What happens in your meeting stays private.

You need a Windows computer, a recording of your meeting, and MinuteScribe credits. That is all. No additional software subscriptions are required.

MinuteScribe runs on Windows 10 and Windows 11. If your computer runs either of these, you are good to go.

It depends on how you made your recording. Our Getting Started guide walks you through the most common scenarios — including transferring a recording from your phone and saving a recording from Zoom or Teams.

Yes. The free version of Google Meet does not include a built-in recording feature, but free Chrome extensions are available that can record your meeting audio. MinuteScribe works with the audio formats these extensions produce. See the User Questions section for guidance on setting up a Chrome extension for Google Meet recording.

It depends on the length of your recording. A two hour meeting typically takes around ten minutes to process. MinuteScribe will show you its progress while it works — a good time to step away and get a coffee.

MinuteScribe saves your finished minutes in the Minutes folder, which is accessible directly from the MinuteScribe application. Just click the Open Minutes Folder button.

MinuteScribe does its best to produce accurate, well structured minutes — but no automated tool is perfect. Speaker names in particular may occasionally need correction. The finished minutes are saved as a standard Word document. You can edit, format, and save them exactly as you would any other Word file.

MinuteScribe is purchased as a bundle of credits rather than a monthly subscription. You buy once, use your credits as you need them, and top up when your balance runs low. There are no recurring charges.

Each time MinuteScribe generates a set of minutes it uses one credit. Your remaining credit balance is always shown in the application. When your balance runs low MinuteScribe will let you know. You can top up at any time by visiting www.minutescribe.ca and clicking Purchase Credits.

All prices are shown in Canadian dollars. Taxes are included in the price so what you see is what you pay.

If you cannot find the answer you need in our Getting Started guide or User Questions section, you are welcome to contact us directly at support@minutescribe.ca. We respond within two business days.

Effective date: 31 May 2026

THE SHORT VERSION
MinuteScribe is built around a simple privacy principle: your audio recording never leaves your computer. When you submit your recording, only the text transcript is sent to our AI provider — nothing more, and only at your direction. This policy explains exactly what happens to your data when you use MinuteScribe.

1. WHO WE ARE
MinuteScribe is a Windows desktop application developed and operated by Franklin Wong, carrying on business as MinuteScribe (“MinuteScribe,” “we,” “us”). You can reach us at support@minutescribe.ca.

2. WHAT MINUTESCRIBE DOES — AND DOES NOT — COLLECT
MinuteScribe does not collect, store, or transmit: your audio recordings; your name, email address, or any account information; usage statistics or analytics. MinuteScribe makes no network connections except when processing your recording.

The only data that leaves your computer is the text transcript of your meeting after you have submitted the audio recording. See Section 3 for details.

3. WHAT HAPPENS WHEN YOU SUBMIT YOUR RECORDING
When you submit your audio recording, MinuteScribe does the following: (1) Your audio file is transcribed into text on your own computer using a local speech-recognition model. The audio file never leaves your machine. (2) The text transcript is sent to the Anthropic API, operated by Anthropic, PBC, for the sole purpose of producing your formatted meeting minutes. Anthropic does not use API inputs to train its models. The transcript is processed and the result is returned to your computer — it is not stored or retained by MinuteScribe. (3) The finished minutes are returned to your computer and displayed in the application.

No other network communication takes place. MinuteScribe makes no background connections of any kind.

4. ANTHROPIC’S HANDLING OF TRANSCRIPT DATA
For completeness, Anthropic’s data practices are governed by their Privacy Policy, available at https://www.anthropic.com/legal/privacy. We have no control over Anthropic’s data practices and are not responsible for them.

5. YOUR RESPONSIBILITY FOR MEETING PARTICIPANTS
Meeting transcripts may contain personal information about people who attended your meeting. You are responsible for ensuring that your use of MinuteScribe complies with any applicable privacy laws and that meeting participants have been made aware that their words may be transcribed and processed. If you are unsure whether your use of MinuteScribe complies with your organisation’s privacy obligations, please seek appropriate advice.

6. CANADIAN PRIVACY LAW (PIPEDA)
MinuteScribe is operated from Canada and complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). Because MinuteScribe collects no personal information itself — and because the only data transmitted is the meeting transcript sent to Anthropic at your direction — your PIPEDA rights regarding MinuteScribe are limited in practical scope. However, if you have questions or concerns about privacy, you may contact us at support@minutescribe.ca and we will respond within a reasonable time.

7. CHANGES TO THIS POLICY
If we make material changes to this policy, we will notify registered users by email and update the effective date above. The current version of this policy is always available at www.minutescribe.ca.

8. CONTACT
Franklin Wong, carrying on business as MinuteScribe — support@minutescribe.ca — www.minutescribe.ca

Effective date: 31 May 2026

THE SHORT VERSION
If MinuteScribe doesn’t work as described on our website or in our documentation, contact us within 30 days of purchase and we will issue a full refund. Outside that window, credits are non-refundable.

1. 30-DAY SATISFACTION GUARANTEE
If MinuteScribe does not function as described on our website or in our documentation, you may request a full refund within 30 days of your original purchase date. To request a refund, contact us at support@minutescribe.ca with your order number and a brief description of the problem. We will review every request promptly and respond within a reasonable time, typically 3–5 business days.

2. WHAT QUALIFIES FOR A REFUND
A refund may be granted where: the application fails to install or run correctly on a supported version of Windows, and the issue cannot be resolved through support; the application produces no usable output due to a defect, and the issue cannot be resolved through support; or a material feature described at the time of purchase is not present in the software. We will make reasonable efforts to resolve technical issues before processing a refund. If we cannot resolve the issue, a full refund will be issued.

3. WHAT DOES NOT QUALIFY FOR A REFUND
Refunds will not be issued for: unused call credits outside the 30-day window; dissatisfaction with AI-generated output quality (minutes may contain errors — this is disclosed in the End User Licence Agreement and on our website); refund requests submitted more than 30 days after the purchase date, for any reason; or incompatibility with unsupported operating systems or hardware configurations.

4. HOW REFUNDS ARE PROCESSED
Approved refunds are processed through our payment processor. Refunds are returned to the original payment method. Processing time is typically 5–10 business days depending on your bank or card issuer. We have no control over your financial institution’s processing times.

5. CREDITS HAVE NO CASH VALUE
Call credits purchased through MinuteScribe have no cash value and are non-transferable. They may not be exchanged for cash except as described in this Refund Policy.

6. CHANGES TO THIS POLICY
We reserve the right to update this policy. Any changes will apply to purchases made after the updated effective date. The current version is always available at www.minutescribe.ca.

7. CONTACT
Franklin Wong, carrying on business as MinuteScribe — support@minutescribe.ca — www.minutescribe.ca

Effective date: 31 May 2026

BEFORE YOU BEGIN
Please read this agreement carefully before using MinuteScribe. By accepting these terms during installation, you agree to be bound by them on behalf of your organisation. If you do not agree, you may not use the software — but please contact us at support@minutescribe.ca and we will do our best to help.

1. WHO THIS AGREEMENT IS BETWEEN
This agreement is between Franklin Wong, carrying on business as MinuteScribe (“MinuteScribe,” “we,” “us”), and the organisation on whose behalf you are accepting these terms (“you,” “your organisation”). This licence is granted to your organisation, not to you personally.

2. GRANT OF LICENCE
We grant your organisation a non-exclusive, non-transferable licence to install and use MinuteScribe on computers owned or controlled by your organisation, subject to the terms of this agreement. Your licence begins when you accept these terms and remains in effect until terminated in accordance with this agreement.

3. WHAT YOU MAY NOT DO
The following are not permitted: resell or redistribute the software or your call credits to any third party; share or transfer your licence to another organisation; reverse engineer, decompile, or disassemble the software or attempt to derive its source code; attempt to extract, reverse engineer, or misuse any credentials, keys, or authentication tokens embedded in the software (doing so is a breach of this agreement and may result in immediate termination of your licence without refund); use the software for any purpose that violates applicable law.

4. CALL CREDITS AND USAGE LIMITS
Each time MinuteScribe produces meeting minutes, one call credit is used. Your remaining credit balance is always shown in the application. Credits do not expire. When your credits run out, you can purchase additional credits at www.minutescribe.ca. Credits have no cash value and are non-transferable. The application will prevent minutes generation when your credit balance reaches zero — this is not a defect.

5. YOUR AUDIO AND YOUR DATA
Your audio recordings are transcribed locally on your computer using a built-in speech recognition model. Your audio files are never uploaded, transmitted, or shared under any circumstances. When you submit your audio recording, the text transcript is sent to the Anthropic API for the sole purpose of producing your meeting minutes. This is the only network communication MinuteScribe makes. No background connections, no telemetry, and no silent data transmission of any kind take place. You are responsible for ensuring that your use of MinuteScribe complies with applicable privacy laws and that participants have been appropriately informed.

6. AI-GENERATED OUTPUT — YOUR RESPONSIBILITY
MinuteScribe uses artificial intelligence to generate meeting minutes. AI-generated content is not perfect. The output may contain errors, omissions, misidentified speakers, or inaccuracies. You are responsible for reviewing all AI-generated minutes before using them as an official record of any meeting. MinuteScribe is a productivity tool, not a substitute for human judgement. We are not liable for any consequences arising from errors in AI-generated output.

7. THIRD-PARTY SERVICE DEPENDENCY
MinuteScribe depends on the Anthropic API to generate meeting minutes. We cannot guarantee uninterrupted service. If Anthropic’s servers are unavailable, minutes generation will not work until service is restored. We are not liable for any loss or inconvenience caused by Anthropic outages or service disruptions. If Anthropic deprecates models used by MinuteScribe, we will notify you by email and provide a free updated version within a reasonable time.

8. UPDATES
We may release updated versions of MinuteScribe from time to time. You will be notified by email. Updates are free for the life of your purchased credit bundle. You choose when to install updates — we will never update the software on your computer without your action.

9. REFUNDS
We offer a 30-day money-back guarantee if the software does not function as described on our website or in our documentation. Unused credits are non-refundable outside the 30-day window. To request a refund, contact support@minutescribe.ca with your order number. The full Refund Policy is available at www.minutescribe.ca.

10. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law: our total liability to your organisation for any claim arising out of this agreement is limited to the amount your organisation paid for the software; we are not liable for any indirect, incidental, consequential, or special damages, including but not limited to lost data, lost revenue, or business interruption; the software is provided as-is, without warranty of any kind, express or implied. Nothing in this agreement limits liability that cannot be excluded under applicable law.

11. GOVERNING LAW
This agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising under this agreement will be subject to the exclusive jurisdiction of the courts of Ontario.

12. ENTIRE AGREEMENT
This agreement, together with the Privacy Policy and Refund Policy incorporated by reference, constitutes the entire agreement between you and MinuteScribe regarding the software. It supersedes all prior discussions, representations, or agreements, whether written or oral.

13. CONTACT
Franklin Wong, carrying on business as MinuteScribe — support@minutescribe.ca — www.minutescribe.ca